Hi there, we are sorry to hear you have experienced this issue. I would advise re-installing the app to see if these issues continue. If so, I would then recommend reaching out to our support team so we can take a closer look into this with you. Thanks again for reaching out! Problems, problems, problems. Use the other Digital Downloads apps instead. I changed to one of the other ones and it worked straight away.
Hey, there. Sorry to hear that you've encountered so many problems with our app. If you run into any issues with our app, our Support team is always available to assist you. So far, my customers are getting their downloads.
I reached out to customer service regarding a server error I am getting on Safari and Firefox and that the app does not function properly on either of those browsers. They did ask for screenshots of the error message, which I just sent them. The order successfully shows up as partially fulfilled until the item is shipped. So, this process works and solves your problem.
The only thing to answer then is how you want to accomplish this. You can code it into your store or pay someone to code it. Personally, we use an app called Selly United to accomplish our bundles and upsells, as well as to run sales, offering free shipping on orders over a certain amount and notifying customers of their progress, offering bulk and wholesale discounts, and several other features.
I do highly recommend this app for the value it adds versus the cost and no, I do not in any way receive compensation for saying this; we're just one of their happy customers. I hope this was helpful. I just need an option for user to select physical or digital, and to proceed checkout.
Just experienced same issue. We sell craft kits that include a pdf pattern. Just encountered our first angry customer who never received the physical part due to the fact that the order had been marked as fulfilled.
Therefore, I do not expect them to solve this issue internally despite that they are providing this app. Shopify Discussions. Store Feedback. Shopify Design. Shopify Apps. Ecommerce Marketing. Site Speed. Retail and Point of Sale. International Commerce. Payments, Shipping, and Fulfillment. Secondly, Digital Downloads is the app allows you to attach files such as download links to your digital products. Thanks to this, customers only need to click to the links they receive after checkout or their emails to buy them.
In addition, if there are updated versions of the digital products, it will automatically send you the links to have your own ones updated. This is to ensure that you have the most optimal products. Finally, you will find it comfortable because of its stalling process.
Digital Downloads is not only easy to set up but also quick to use. However, it has a not quite good side is that when you get an order which has mixed with both physical and digital products, you have to send the download link of the digital product manually and ship the physical product also.
Despite one small downside, Digital Downloads is believed to be one of the best apps helps you sell the downloadable products. So, install this app now because you can experience these great above.
SendOwl has developed an app has the same name to allow users to sell their digital products. This app is really outstanding because of the effort of its creators to make it the best. Shop owners can offer a variety kind of digital products such as video, photos, software, audios, ebook, etc.
You just need to upload files to SendOwl and this app will in charge of the rest automatically. Moreover, it does not only keep your products safe while uploading but also the download process. It will give your customers more reliable downloads. SendOwl also makes the download faster and easier. Hence, when you use it, you will gain more trust from your customers and encourage them to buy more digital products. Automatically send updates Updating the attached file can automatically send an updated download link to your customers.
Alle 4 Bilder anzeigen Weniger anzeigen. Features: Digital attachments are linked to a variant on a particular product Mix and match a product to have physical and digital products Your customers get a direct download after checkout, and an emailed link Set download limits as needed. Weniger anzeigen. Digital Downloads. Gesamtbewertung Klicken und mehr erfahren. Alle Rezensionen anzeigen. Eine Rezension schreiben. Sortieren nach Aktuellste Hilfreich.
The Glam Book. I also suggest clearing all your browser history, cookies and cache before doing so. Thanks again for your review! En savoir plus sur Shopify. Adresse e-mail. Mot de passe. Nom de votre boutique. Rechercher Rechercher. Attach files to your products Digital attachments are linked to a variant on a particular product and will track sales and downloads. Customers get files instantly Your customers get a direct download after checkout, and an emailed link.
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