Ideally, you should never have to touch permissions as they are set automatically. Some security apps will mess around with these settings, but the Google Play Store can be sensitive to them.
If you still have questions, keep reading. Go to your app drawer and search for the Google Play Store. It should appear, but you will need to add it back to the home screen. Do you know of any other ways to get downloads working? If you have a poor internet connection or for one reason or the other your device cannot connect to the Google server, then you won't be able to update your Google play app and any other app on your device for that matter.
You should thus consider moving some of the items on the device to cloud storage to free up some space on your device. You will have to remove your account then add it again. This is the first method may appear in your mind, and many times people experience the Google play cannot update for the simple reason that they have a poor internet connection.
It is therefore important that if you experience such a problem make sure that you start by checking your internet connection. To make sure that data is one considers the following:. Check and enable your data. If you are using mobile data, go to connection settings and make sure you enable data.
If you are using Wi-Fi make sure that you check and enable connectivity. Switch internet. If the problem persists after making sure that the internet connection is enabled consider switching your internet connectivity to see if it works. For example, if you are using mobile data switch to Wi-Fi and vice versa.
This should solve the problem. Reset your router. If the problem still works it will be good to make sure that you check and reset your router.
If the problem persists you should contact your internet provider. Sometimes the problem could be with the device. In such a case restarting your device could do the trick for you.
Uninstalled the app and it will not reinstall.. I upgraded to fitbit sense. App would not sync so I deleted app with intention to download again It's not my fitbit sense as my desktop will sync with it.
I had similar problems with a Moto 5. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Can't download app from Google Play store? Report this post. Best Answer. Labels: Labels: Charge HR. All forum topics Previous Topic Next Topic. Have you contacted the appropriate app store to ask them what the problemi is? Fitbit Community Moderators ensure that conversations are friendly, factual, and on-topic.
Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Now just move on to get the solutions. Before download and install software from Google Play Store, you need to make sure that the usable storage space on your Android phone is sufficient or the downloading and installing process won't be able to be completed smoothly.
If the available space is very small, you can try two means. To get more space on a mobile phone, the most direct way is to remove some applications that you don't like or need on the device.
After removing the useless Apps, you are free to download and install new programs on your phone. Then just find out the App that you want to remove and tap on it. After that, you will enter the App info page of the selected App. On the page, just simply click on Uninstall to remove the application from your device. While launching or using Google Play Store, the App will generate some caches and if you don't delete them timely, they will stop you from using the device smoothly.
Thus, you are suggested to remove the caches to ensure the smooth running of your phone.
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